#RIVERBAY CORP WAITINGLIST VERIFICATION#

According to Net, no appointment is needed and any cooperator who wishes, may simply walk into the CSO office for service. We also conduct face-to-face interviews with cooperators who have ongoing issues that have not yet been resolved, said Net. Sell small, over-the-counter items such as towel bars, aerators, drawer rollers, hinges and glass shelves for medicine cabinets to cooperators and maintain an inventory of such items.Prepare lease agreements for cooperators with freezers and dishwashers and send all pertinent information to the Rent/Bookkeeping office.Refund laundry money to cooperators because of dysfunctional washing machines and dryers.Refer senior residents who are in need of assistance to NORC's in-house caseworker and prepare confidential reports.Represent RiverBay Corporation at eviction proceedings, DHCR hearings and Landlord/Tenant Court.

Submit reports to Risk Management for personal damages to apartments resulting from fire, air condition leaks, pipe breaks.

Inspect damaged apartments, walls and floors due to fire or floods take floor measurements for replacement and follow up with the flooring and plastering/painting departments.

Allocate hall closets to cooperators on a waiting list.

who request information about cooperators.

#RIVERBAY CORP WAITINGLIST VERIFICATION#

Upon receiving signed cooperator's approval, mail or fax letters of verification to banks, city agencies, mortgage companies, realtors, etc.Send form letters to cooperators for poor housekeeping problems, noise complaints, illegal appliances, throwing objects out of windows, mats outside of apartment doors and dogs in apartments.Send out flyers for posting in buildings or to be placed under the doors regarding water and elevator shutdowns, stuck intercom buttons, painting, etc.Process Community Complaints as they are received (logging, notifying the cooperator by correspondence of such) and forwarding the complaint to the Appeals Committee for a hearing, as well as attending these hearings if the cooperator so requests.Accompany building association members on walking tours of their buildings and grounds.Process requisitions and work orders for disbursement to the Coop City Maintenance Department, as well as various other departments on a daily basis, based on cooperator requests for services such as window replacement, tub re-glazing, tub liners, lobby glass and apartment window glass replacements.These services run the gamut from maintenance to social work, in the case of senior residents.Д®ach CSO office is staffed by an Area Manager, Assistant Manager, Secretary and two maintenance service representatives. Basically, cooperators can rely on this office to address their service requests, disseminate information regarding policies and procedures or just provide information about how management works.ДЄll of the services that are performed at Coop City usually are initiated from the Cooperator Services Office, said Juanita Net, director of CSO. The Cooperator Service Office is a vital part of the management operation for this community, said Vernon Cooper, RiverBay's General Manager. RiverBay Corporation maintains three Cooperator Service Offices (CSO's), one in each of the three centers: Dreiser, Bartow and Einstein charged with the responsibility of providing essential services to residents of Coop City in a timely and efficient manner. 26-35), Earhart Einstein Community CenterВ Room 37 Monday - Friday, 8 AM - 5 PM 71 (FOLLOW PROMPT) вЂ‹ 15-25, Adler, Asch & Broun) Bartow Community CenterВ Room B Monday - Friday, 8 AM - 5 PM 71 (FOLLOW PROMPT)Д¬SO III (Bldgs.

1-14, Cooper, Debs & Defoe) Dreiser Community CenterВ Room 6 Monday - Friday, 8 AM - 5 PM 71 (FOLLOW PROMPT)Д¬SO II (Bldgs. Coop City CSO (Cooperator Services Offices) CSO I (Bldgs.

Riverbay corp waitinglist